GFI MAX MailProtection should block spam, viruses, and other email threats before they reach the customer's network. However, spam emails may not be properly filtered due to one or more incorrect settings within the GFI MAX control panel or on the customer's network. The following guide can be used to ensure that GFI MAX MailProtection is configured correctly: User Configuration GFI MAX MailProtection will only block spam emails for users which have been entered within the GFI MAX control panel and have their email filtering enabled. Perform the following procedure to ensure that the user(s) which are receiving spam have been configured correctly: Open the GFI MAX MailProtection Control Panel Click on the 'Management' tab and select the 'Users'

Ensure the user(s) which are receiving spam are included within the list, if not, click on the 'Add one or more new user(s)' link to

The following are the IP addresses which are used by GFI MAX: MailProtection and MailEdge services: 81.95.149.0 / 255.255.255.0 92.51.176.0 / 255.255.255.0 92.51.177.0 / 255.255.255.0 174.36.154.0 / 255.255.255.0 207.154.50.0 / 255.255.255.0 208.43.37.0 / 255.255.255.0 208.70.88.0 / 255.255.255.0 208.70.89.0 / 255.255.255.0 208.70.90.0 / 255.255.255.0 208.70.91.0 / 255.255.255.0 The following network firewall rules must be created in order for GFI MAX to work correctly:

SMTP

The Network firewall must be configured to allow SMTP connections (TCP: Port 25) from the IP range above to the local mail server. If you have also configured Outbound filtering in GFI MAX MailProtection, one would also need to allow SMTP connections from your mail server to the

GFI MAX MailProtection and GFI MAX MailEdge form part of the new GFI MAX family of hosted IT solutions and follow the acquisition of Katharion, a leading hosted email security provider in Los Angeles, USA. GFI MAX MailProtection uses a multi-layered approach to spam filtering to stop spam, viruses, and other email threats before they reach the network or mail server. Incoming email is redirected to the service's fully redundant, multi-tenanted network and application architecture, which processes messages in real-time via both traditional spam filtering techniques and leading-edge approaches to message analysis including authenticity checks, message fingerprinting, heuristic rule sets, extensive URI databases, real-time message source analysis, and customizable whitelists and blacklists. GFI MailEdge is designed specifically to be used only in combination with an existing on-premise software or hardware anti-spam/anti-virus solution. This hybri

The following article explains the key differences between GFI MAX MailEdge and GFI MAX MailProtection: GFI MAX MailEdge GFI MAX MailProtection Virus and threat detection Inbound virus scanning