GFI Support offers a Self-Service portal which allows you to create and manage your existing cases. Through the Self-Service portal one can access an extensive solution database which provides suggestions to help with your issue. If you have not yet received your Self-Service portal credentials, upon submission of your next support request, please request this information when logging a case with GFI Support. Once your request has been processed, you will receive an email containing your username and password. To access the GFI Self-Service portal login click here. Note: At the first logon you will be prompted to change the auto-generated password to a new one. The following sections are found in the GFI Self-Service portal: Home: This section contains an overview of your open cases and top solu

For a quick video demonstration on how to get started with GFI MAX view the video below: This 3x3 video explains how to get started with GFI MAX and is divided in the following sections: How to sign-up for a trial Dashboard login and navigation Agent Deployment Further details on each section can be found below. How to sign-up for a trial Click here to subscribe to the 30-Day Free Trial Fill out the form with your contact details and click 'Sign Up' Once the above is complete, you will receive an email containing your login details for GFI MAX Dashb

GFI MAX is GFI's first offering in the managed services sphere and follows the acquisition of HoundDog Technology, a leading remote monitoring and management company in the UK. GFI MAX is an award-winning suite of remote management, monitoring and support tools for IT support organizations and MSPs worldwide. MSPs will be able to use GFI MAX's real-time systems monitoring, automated daily health checks, asset tracking, patch management, own-brand client reporting and remote support solutions to build recurring revenues, drive down their operating costs and deliver best-of-breed IT support services. GFI MAX delivers a number of key benefits to Channel partners, including: Best monitoring solution in the market Best reporting solution in the market An easy-to-sell solution with no upfront cost or commitment contracts A recurring revenue stream with excellent profit margins