GFI MailArchiver 6.2 BETA (build 20091112) has been released and is available for download Changes within this release include: Microsoft Exchange 2010 support Microsoft Windows 2008 R2 support. Authentication: Optimised authentication when using Shared Mailboxes access control. Archiving: The received date will be used as the sent date if the latter is missing. Bulk Schema Upgrader: Better handling of user authentication (both Windows authentication and SQL authentication is used). EEWiz: Possibility to clear email already exported' flag. EEWiz: Pause/Resume button during email export. EEWiz: Possibility to give a new owner to emails exported from Microsoft Exchange mailbox (similar to the current export from PST option). EEWiz: Introduced a new log file called skipfail.log which shows which e-mails have been

Issue Encountered: When performing an advanced search using the Sent Date or Received Date criteria, an ASPNET error with the following details is shown after clicking on the 'Search' button: Server Error in '/MailArchiver' Application. The DateTime represented by the string is not supported in calendar System.Globalization.GregorianCalendar. Resolution:

Perform the following procedure to remove the default language setting configured in Microsoft Internet Explorer Open Microsoft Internet Explorer Click on 'Tools' and select 'Internet Options' Under the 'General' tab click on 'Languages' Select the local language and click on the 'Remove' button. Click on 'OK' and restart the browser.

Issue Encountered The following error messageis displayed when attempting to login to the GFI MailArchiver User Interface: 400 Bad Request Resolution When entering the GFI MailArchiver User Interface URL in your web browser, enter the Fully Qualified Domain Name (FQDN) of the machine hosting GFI MailArchiver, instead of the hostname. Example:

Hostname: http://marcserver/mailarchver

FQDN: http://marcserver.gfi.com/mailarchiver

For a quick demonstration onhow to print the results of a search in GFI MailArchiver view the video below: This 3x3 video is divided in the following sections: Perform a search using the GFI MailArchiver Bulk Export Export the desired email to .msg format Use VBScript to print the exported files Further details on each section can be found below. Perform a search using the GFI MailArchiver Bulk Export Open the GFI MailArchiver Bulk Export tool found in the GFI MailArchiver program group Connect to the GFI MailArchiver URL by clicking 'OK' Create the search you require which will result in the emails you wish to print.

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By default, GFI MailArchiver Import Service uses the <GFIMailArchiverMAIS> folder structure for import operations. If the drive where GFI MailArchiver is installed has a limited amount of disk space, it would not be possible to import a large number of emails due to the limited disk space to store the emails temporarily on disk. The following procedure explains how to change the GFI MailArchiver Import Directory to another disk on the same server: Stop the GFI MailArchiver Import Service Create the new GFI MailArchiver Import Folders on another disk. The directories should be as follows:

Pickup : Example: E:MARCImportPickup Queue : Example: E:MARCImportQueue Unclassified : Example: E:MARCImportUnclassified

Once you have created the folders described above, browse to the follo

GFI Support offers a Self-Service portal which allows you to create and manage your existing cases. Through the Self-Service portal one can access an extensive solution database which provides suggestions to help with your issue. If you have not yet received your Self-Service portal credentials, upon submission of your next support request, please request this information when logging a case with GFI Support. Once your request has been processed, you will receive an email containing your username and password. To access the GFI Self-Service portal login click here. Note: At the first logon you will be prompted to change the auto-generated password to a new one. The following sections are found in the GFI Self-Service portal: Home: This section contains an overview of your open cases and top solu

The timeout value of the GFI MailArchiver Outlook Connector would need to be increased if the connection between the GFI MailArchiver Outlook Connector and the GFI MailArchiver server is slow. The timeout value can be increased using either of the following methods: Modify the GeneralSettings.xml locally on a machine. Ideal if you need to change the timeout value for a single computer Modify the timeout value via the GFI MailArchiver Group Policy ADM template. This method should be used if the timeout value needs to be increased for a number of computers: The procedures mentioned above are discussed further below: Modify the GeneralSettings.xml locally on a machine Ensure that Microsoft Outlook is not running on the computer. Browse to the following directory:

Microsoft Windows XP

<C:Documents and SettingsuserLocal SettingsApplication

This article describes how to move a GFI MailArchiver Firebird database to another disk on the same server. This may be required when you are running out of disk space on the partition where the database is currently stored. The procedure below may also be used to move either the GFI MailArchiver database only or the email binary source only to another disk on the same server to increase GFI MailArchiver performance by reducing the disk I/O (reads and writes) on the same disk.

Proceed as follows: Ensure that the new disk is initialized and partitioned correctly on the GFI MailArchiver Server. Temporarily disable archiving of emails. This can be done from the GFI MailArchiver configuration -> Mail Servers to Archive -> Edit the settings of each mail server and unselect Archive emails from this server', and click the Finish' button.

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