Issue Encountered: The following error appears when adding a new Web Filtering Policy in GFI WebMonitor: '<USERNAME> already exists in another rule!' More Information: Web Filtering Policies in GFI WebMonitor are applied on a user basis. Only one Web Filtering Policy can be configured for a particular user. The error above is generated if a Web Filtering Policy already exists for that particular user. Solution: The following resolutions address the issue discussed above: Update the existing Web Filtering Policy for the user to include the changes your wish to apply. Remove the user from the existing Web Filtering policy in GFI WebMonitor and create a new Web Filtering Policy for the user containing the rules for both Web Filtering Policies.

This information can be obtained in the GFI WebMonitor ReportPack. The following procedure explains how to create a custom report to obtain this information: Open the GFI WebMonitor ReportPack. Right Click on the 'Web Usage Trend Reports' > 'Browsed Sites by Users' Report and select 'Custom Report' Click on 'Next' to start the Custom Report Wizard Enter the report name and click on 'Next' Specify the Date Range you wish to collect the information from and click on 'Next' Specify the users you want the report to be based on and click on 'Next' to proceed Select which categories you want to include in this report and click on 'Next' Click on 'Finish' to create the report. The new report is found under the 'Custom Reports' section in GFI WebMonitor. To run the report, simply right click on the report and select 'Run'.

The following is a description of the categories mentioned above: 'Unknown' : Websites which are not categorized in the GFI WebMonitor WebGrade database. 'Unavailable' : Websites which are checked when the GFI WebMonitor WebGrade database was not initialized. The WebGrade database would not be initialized during the initial download of the database or when the Microsoft Firewall service is starting. The next time a user will access that website, the category will be resolved for that website and updated in the GFI WebMonitor ReportPack 'Other' : All sites which do not fall under the Top 15 categories These categories can be found in one of the following reports: 'Hits Usage by Classification' 'Hits Usage by Classification Trend'

GFI is very pleased to announce the availability of GFI WebMonitor 2009 - Standalone Proxy Version - Beta 1. What is so special about this release?

In short, this is a version of GFI WebMonitor which does not depend on Microsoft ISA Server being installed! All the features available in GFI WebMonitor 2009 for ISA Server are of course also available in this standalone proxy version - these are listed briefly below as a refresher: Monitoring of web traffic Web filtering policies based on URL categorization Download control policies IM control Virus scanning Anti-Phishing Reporting Platforms Supported and Requirements: Microsoft Windows 2003/2008 or XP/Vista, 32-bit and 64-bit** versions

Microsoft .NET Framework 2.0 or later

1 or more network cards. Microsoft ISA Serv

GFI Support offers a Self-Service portal which allows you to create and manage your existing cases. Through the Self-Service portal one can access an extensive solution database which provides suggestions to help with your issue. If you have not yet received your Self-Service portal credentials, upon submission of your next support request, please request this information when logging a case with GFI Support. Once your request has been processed, you will receive an email containing your username and password. To access the GFI Self-Service portal login click here. Note: At the first logon you will be prompted to change the auto-generated password to a new one. The following sections are found in the GFI Self-Service portal: Home: This section contains an overview of your open cases and top solu

Due to the dynamic nature of network bandwidth and user browsing habits, it is a difficult task to identify what are the hardware and network requirements you require for GFI WebMonitor and Microsoft ISA Server. The purpose of this article is to describe recommendations and points to consider before installing GFI WebMonitor: Ensure that your overall network bandwidth meets the recommended Microsoft ISA Server best practices guides deployment scenarios. Further information can be found at the following links:

Best Practices for Performance in ISA Server 2004

Best Practices for Performance in ISA Server 2006

If your network consists of more than 512 users, it is recommended to load balance network traffic over multiple Microsoft ISA Servers for improved scalability.

GFI WebMonitor 2009 SR2 (build 20090709) has been released and is available for download. Changes within this release include: NEW: Hidden Downloads' to monitor processes downloading content in the background on the users' computer. NEW: Added filtering and grouping options in real time reporting of "Bandwidth Consumption -> Top Sites" NEW Real file type detection now supports Microsoft Silverlight. NEW: Microsoft MSN/Windows Live Messenger usage trend graph showing messages sent and received by each user over time. UPDATED: Better Microsoft ISA array support to remove the need for manual editing of files. UPDATED: Faster transfer of ReportPack data into Microsoft SQL Server. UPDATED: Better feedback in the Dashboard and user inte

WebGrade Classification a unique and best of breed approach. GFI uses a combination of automated classifiers and humans to classify web sites. GFI achieves high volumes and accuracy and covers more of the internet than anyone else through this unique technology and approach. Web Analysts classification The WebGrade URL classification process uses Web Analysts people who specialize in various languages and cultures to classify web sites. Each Web Analyst goes through a rigorous selection and training program before they are qualified to classify web sites and feed information to the Master Database. This flexible team can grow and shrink as necessary and works remotely with tools we have developed to classify sites fed to them on a priority basis from the central operations office. Web Analysts' classifications can be cross-checked for accuracy, and monitored for productivity, speed, and consistency. Although